Operational Systems
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Services
Targeted Intervention

Unblock a critical digital problem without adding chaos.

When a system, workflow, or vendor blocks the business, the first step is not rebuilding the entire architecture. Fleming Wilde isolates the problem, stabilizes the decision path, and proposes a recovery proportionate to the risk.

Direct line: 873 682-2306

When this mandate fits

An automation, integration, or migration stopped working.

A vendor or tool is blocking a critical operation.

A rapid audit is needed before a purchase, sale, or renewal decision.

Leadership needs an independent read before acting.

What the mandate should produce

01

A fast read of the problem, its impact, and the decisions required.

02

Minimal stabilization to avoid making the situation worse.

03

A recovery plan with priorities, owners, and explicit limits.

04

A risk note leadership or affected vendors can use.

How it works

01

15-minute call — free.

You describe the symptom. I tell you whether I can help and whether the urgency is real.

02

Diagnostic — $1,500, fixed price, 5 business days.

I map the affected workflow, isolate the cause, quantify the impact, and deliver a recovery plan with options and priorities. The document is yours — execute it with me or without me.

03

Intervention — fixed price, quoted before work starts.

Typically $3,000–$8,000 depending on the plan. The diagnostic fee is credited if you proceed.

No open-ended hourly billing. No scope drift. Anything added is quoted separately, in writing.

Operational before / after

Before

Before: several theories circulate and every actor proposes a fix.

After

After: problem isolated, options compared, and first action decided.

Before

Before: pressure pushes toward an improvised permanent solution.

After

After: short stabilization, controlled recovery, and durable work scoped separately.

Common operating contexts

SaaS-dependent operationsautomated workflowsteams under pressuretechnology diligenceteams without internal IT leadership

Proof we look for

Stabilization

Contained risk

The first goal is preventing the problem from spreading during analysis.

Clarity

Decision possible

Leadership gets understandable options, not only a technical diagnosis.

Next step

Separate recovery

Durable correction is scoped after stabilization, with a distinct boundary.

Common questions

How much does it cost?

The diagnostic is fixed-price: $1,500. Interventions are quoted before work starts — typically $3,000–$8,000. Monthly oversight (interim CIO) starts at $2,500/month. No work begins without a written, accepted price.

How long does it take?

Diagnostic: 5 business days. Interventions: quoted in the plan, most run 2–6 weeks. Urgent issues: first call often same-day.

Do you work with companies our size?

SMBs of 5–100 employees — SaaS, studios, manufacturing, professional services, multi-vendor operations. If your problem is beyond my scope, I say so on the first call.

Will we have to change our tools?

Rarely. The first option is always making what you have work better. Replacing a tool is a last-resort recommendation, costed and justified.

On-site or remote?

Both. On-site in Estrie and Montreal at no travel cost; remote anywhere — most recent mandates came from outside the country.

What's your availability?

The studio builds its own products and takes a few mandates a year, chosen carefully. That's exactly what the 15-minute call is for: finding out quickly whether your project will be one of them.

What if the diagnostic finds nothing useful?

Then you learn that in one week for $1,500, with a document that stops you spending $20,000 in the wrong place. That's the cheapest outcome available.

Critical blockage right now?

Book the first available slot — often same-day — or call directly. The first objective will be understanding the immediate risk.

Book 15 minutesDiscuss urgency873 682-2306

Diagnostic — $1,500 CAD · 5 business days · fixed price